Uninstallation/Reset

If you want to move the installation of your Single-User/Single-Machine License to a different computer, you need to follow this uninstallation/reset protocol.

Uninstalling BayesiaLab from Your Current Computer

• You need to be able to use your computer with Administrator rights.
• On Windows computers, select Run as administrator when launching the uninstaller.
• Run the BayesiaLab Uninstallation program: Windows: \Program Files\Bayesia\unins000.exe

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• macOS: Applications/BayesiaLab/Uninstall.command
• Select Yes when prompted to remove the activation key.

Automatic Uninstallation

• If you do have an Internet connection, select Automatic process and click OK to uninstall BayesiaLab.

  

• This will automatically send the Uninstallation Key to the Bayesia License Server and remove the BayesiaLab license from your current computer.

• Upon completing this process, your Single-User/Single-Machine License can be installed and activated on a different computer using your original credentials.

Manual Uninstallation

• If you do not have an Internet connection, check the Manual process and click OK to uninstall the program and immediately obtain your Uninstallation Key on the screen.

• Copy the Uninstallation Key (highlighted in red) from the uninstallation window.

• You need to formally submit this Uninstallation Key to Bayesia, which can be done in two ways:
  • Go to a computer with an Internet connection and open https://bls1.bayesia.com/uninstall  in a browser.
  • Enter or paste the Uninstallation Key into the License Uninstallation form.
  • Click Uninstall.

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• Alternatively, you can submit your Uninstallation Key to Bayesia by emailing support@bayesia.us
• Once the Bayesia License Server receives the Uninstallation Key, your Single-User/Single-Machine License can be installed on a different computer using your original credentials.